Everything You Need to
Onboard Members Beautifully
FlowPass combines digital waivers, wallet passes, check-ins, and member management in one seamless platform. No more juggling systems. No more friction. Just smooth, professional member experiences.
One Platform, Six Powerful Features
Digital Waivers
Advanced templates
iPad kiosk mode
Wallet Passes
Apple & Google
Custom branding
Fast Check-Ins
QR code scanning
Real-time dashboard
Member Management
Centralized database
Tags and segments
Integrations
Zapier, Drive, more
API access
Analytics
Insights & reporting
Track engagement
Digital Waivers That Actually Work
No more clipboards. No more filing cabinets. No more searching through paper stacks. Create professional waivers in minutes, capture signatures beautifully, and find anything instantly.
Drag-and-drop template builder
With live preview
Advanced Template Editor
- ✓Drag-and-drop form builder
Create custom forms with text fields, checkboxes, dropdowns, date pickers, and more
- ✓Conditional logic
Show or hide fields based on previous answers. Create smart, personalized forms
- ✓Rich text formatting
Add formatting, headers, images, your branding. Make waivers match your studio aesthetic
- ✓Multi-page support
Break long waivers into digestible sections. Progress indicator keeps members informed
- ✓Template library
Save frequently used forms as templates. Clone and customize for different events
- ✓Mobile-responsive
Perfect on phone, tablet, or computer. Members can sign from anywhere
iPad Kiosk Mode for In-Person Signing
Turn any iPad into a professional check-in station. Members walk in, sign your waiver on a beautiful full-screen interface, and you're done. Signatures are captured, PDFs are generated, everything is stored securely.
Organize, Search, and Access Instantly
Every signed waiver is automatically stored, searchable, and organized. No more digging through file cabinets. No more lost paperwork. Everything is encrypted, backed up, and accessible from anywhere.
Searchable archive
Find any waiver by name, email, date, or keyword. Advanced filters for quick access
Automatic PDF generation
Every waiver becomes a PDF instantly. Includes signature, timestamp, IP address
Secure storage
Encrypted at rest and in transit. Regular backups, 99.9% uptime
Compliance ready
GDPR compliant, HIPAA considerations. Audit trail for all changes
Bulk export
Export to CSV for reporting. Download PDFs in bulk
Retention policies
Set automatic deletion dates. Stay compliant with regulations
Beautiful Wallet Passes Members Love
Replace plastic membership cards with digital passes that live in Apple Wallet and Google Wallet. Your members always have their card, you never print plastic again, and everyone wins.
Always Accessible
Members always have their phone. They never forget their wallet. Your pass lives right next to their credit cards and boarding passes.
- • No apps to download
- • Works offline
- • Can't be lost or forgotten
- • Familiar interface
Fully Customizable
Design passes that match your brand. Upload your logo, choose your colors, customize all fields. Make it yours.
- • Your logo front and center
- • Your brand colors
- • Custom text fields
- • Background images (optional)
Automatically Updated
Member info changes? Pass updates automatically. New location? Push notification. Everything stays current.
- • Auto-sync member data
- • Push notifications
- • Expiration reminders
- • Event updates
Design Your Pass in 5 Minutes
Our pass designer makes it easy to create professional-looking passes without design skills. Upload your logo, pick your colors, add your info, and preview how it looks on both iOS and Android.
Deliver Passes Instantly
Send passes via email, SMS, or bulk import. Members get their pass in seconds and can add it to their wallet with one tap. Simple, fast, professional.
Email Delivery
Branded email with "Add to Apple Wallet" and "Add to Google Wallet" buttons. Includes .pkpass file attachment for iOS.
SMS Delivery (Optional)
Text message with short link to download page. Perfect for members who prefer texting.
Direct Download
Unique download link for each member. Auto-detects iOS vs Android and shows the right button.
Bulk Import
Upload CSV with member data, generate hundreds of passes at once. Progress tracking and email confirmation.
Automatic Delivery
Trigger pass creation after waiver signature, membership purchase, or any custom event via Zapier.
3-Second Check-Ins That Just Work
No more searching for names. No more lost cards. No more lines during peak times. Members walk in, scan their pass, they're checked in. Fast, easy, professional.
Before FlowPass
- 1.Member arrives at desk
- 2.Staff asks for name (or card)
- 3.Staff searches system (15-30 seconds)
- 4.Types name, clicks check-in
- 5.Member waits in line
- 6.Repeat for next member
Average time: 30-45 seconds per person
After FlowPass
- 1.Member opens phone
- 2.Shows QR code
- 3.Staff scans code (1 second)
- 4.Green checkmark appears
- 5.Member heads to class
Average time: 3 seconds per person
Smart Scanner That Works Anywhere
No app to install, works in browser. iPhone, iPad, Android, computer - all work
QR codes, Code128, PDF417, and more. Automatically detects format
Green checkmark on success. Beep sound confirmation. Red X if error (expired, invalid)
Type member ID if camera isn't working. Search by name as backup. Never stuck unable to check in
Full-screen scanner for unattended check-in. Member scans their own pass. Staff PIN to exit kiosk mode
Check-ins logged locally. Automatically sync when online. Never miss a check-in
Real-Time Check-In Dashboard
See who's checked in today, track patterns over time, and get insights into your busiest hours. All check-ins are automatically logged with timestamps, locations, and member details.
Today's Check-Ins
Live feed of recent check-ins with member names and photos
Check-In Analytics
- • Total check-ins today/week/month
- • Peak hours chart (identify busy times)
- • Busiest days of week
- • Average check-ins per day
- • Member frequency analysis
Check-In History
- • Searchable by member, date, location
- • Export to CSV for reporting
- • Filter by date range, location, staff member
- • Notes and tags per check-in
Multi-Location Support
- • View all locations or filter by one
- • Location-specific analytics
- • Cross-location member tracking
- • Centralized reporting
Know Your Members, Manage Them Better
All your member data in one centralized database. Search, filter, segment, and take action. See check-in frequency, pass status, and engagement metrics. Everything you need to know about your members.
Centralized Database
All members in one searchable list with photos, contact info, membership details, and pass status
Custom Fields & Tags
Add custom fields for birthday, preferences, emergency contact. Tag members by type, interest, or any custom category
Import/Export
Import members via CSV from existing systems. Export anytime for backups or reporting
Advanced Search & Filtering
Find members by name, email, phone, tag, membership type. Filter by pass status. Save custom filters for quick access
Pass Status Tracking
See at a glance: Has pass, Never received pass, Pass expired. One-click to send or regenerate passes. Bulk actions to send passes to all members
Check-In Metrics
View check-in frequency per member. Identify engaged members vs inactive. Re-engagement campaigns for dropoff
Notes & History
Add notes to member profiles. See complete interaction history. Track issues, preferences, special circumstances
Segmentation
Create member segments for targeted communication. VIPs, new members, inactive, expiring memberships. Use segments in email campaigns
Works With Your Favorite Tools
FlowPass integrates with 5,000+ apps via Zapier, plus direct integrations with Google Drive, Calendly, Acuity, and more. Connect your tools, automate your workflows, work smarter.
Scheduling & Booking
Automatically send passes when appointments are booked. Sync member data between systems. Trigger workflows on bookings and cancellations.
Popular Zaps: New Calendly booking → Send FlowPass pass | New Acuity appointment → Create member + pass | Mindbody new client → Generate pass
File Storage
Auto-save signed waivers to your cloud storage. Backup member data and analytics reports. Sync pass designs and templates.
Popular Zaps: Waiver signed → Save PDF to Google Drive folder | Daily check-in report → Save to Dropbox | Monthly analytics → Export to Drive
Email & Communication
Add new members to email lists automatically. Send follow-up emails after check-ins. Triggered campaigns based on engagement.
Popular Zaps: New member → Add to Mailchimp list | 10 check-ins → Send achievement email | Inactive 30 days → Re-engagement campaign
Team Communication
Get notified when new members sign up. Daily check-in summaries to team channel. Alert on issues or unusual activity.
Popular Zaps: New waiver signed → Slack notification | Daily check-in total → Post to #team channel | Pass error → Alert in Slack
Payment & CRM
Connect membership payments to pass creation. Sync member data with your CRM. Track revenue and member lifetime value.
Popular Zaps: Stripe payment successful → Create pass | New member → Add to HubSpot | Membership upgraded → Update pass
Developer API for Custom Integrations
Build custom integrations with our REST API. Full documentation, authentication via API keys, webhooks for real-time events.
Insights to Grow Your Studio
Track what matters. See check-in patterns, member engagement, pass adoption rates, and more. Make data-driven decisions to improve your studio operations.
📊 Check-In Analytics
Peak Hours & Days
Identify your busiest times to staff appropriately. See trends over weeks and months.
Member Frequency
Who checks in most often? Who hasn't been in 30+ days? Average check-ins per member per month.
Location Performance (Multi-location)
Compare check-in volume across locations. Identify underperforming locations. Track cross-location visits.
📱 Pass Analytics
Pass Adoption Rate
What % of members have added their pass? iOS vs Android breakdown. Time to adoption (how long it takes).
Pass Performance
Total passes created. Active passes. Expired passes. Passes never added to wallet.
Distribution Metrics
Email open rate for pass delivery. Click rate on "Add to Wallet" button. Time from email to wallet add.
👥 Member Engagement
Engagement Score
Proprietary algorithm based on check-ins, waiver completion, pass adoption.
New Member Onboarding
Time from waiver sign to first check-in. % who complete onboarding flow. Drop-off points in funnel.
Retention Signals
Identify at-risk members (drop in check-ins). Predict churn before it happens. Re-engagement campaign triggers.
💰 Revenue Insights (with Stripe integration)
Lifetime Value per Member
Track member value over time. Identify your most valuable members.
Revenue by Member Type
Compare membership tiers. Identify upsell opportunities.
Payment Success Rate
Track failed payments. Identify billing issues early.
Built for Reliability and Security
Performance & Uptime
- ✓99.9% uptime SLA
- ✓CDN for fast global access
- ✓Auto-scaling infrastructure
- ✓Redundant backups
- ✓Sub-second API response times
- ✓DDoS protection
Enterprise-Grade Security
- ✓AES-256 encryption at rest
- ✓TLS 1.3 in transit
- ✓SOC 2 Type II (in progress)
- ✓GDPR compliant
- ✓Regular security audits
- ✓Two-factor authentication
- ✓Role-based access control
Always Here to Help
- ✓Email support (24-hour response)
- ✓Video tutorials library
- ✓Comprehensive help center
- ✓Live chat (Growth plan)
- ✓Phone support (Enterprise)
- ✓Dedicated account manager (Enterprise)
Works Everywhere
Mobile Devices
- • iOS 15+
- • Android 11+
- • Apple Wallet support
- • Google Wallet support
Desktop Browsers
- • Chrome (latest)
- • Safari (latest)
- • Firefox (latest)
- • Edge (latest)
Kiosk Mode
- • iPad (iOS 15+)
- • Android tablets
- • Works offline
- • PIN protection
Integrations
- • Zapier
- • REST API
- • Webhooks
- • 5,000+ apps
Start in 30 Minutes
Step 1: Create Account
Sign up with email. No credit card required for trial. Instant access to dashboard.
Step 2: Design Your Pass
Upload logo, choose colors. Customize fields and text. Preview on iOS + Android.
Step 3: Set Up Waiver
Use template or create custom. Add your terms and conditions. Test on iPad or phone.
Step 4: Go Live
Send passes to members. Train staff on check-in. Start checking people in.
See FlowPass in Action
The best way to understand FlowPass is to see it yourself.